Key Account Manager (Global Clients) – English Only

Über das Unternehmen

Nestlé Nespresso SA is a pioneer and market leader in premium portioned coffee. We are driven by a constant quest for perfection and innovation, striving to create an exceptional coffee experience for our consumers worldwide. As part of the larger Nestlé Group, we are committed to sustainability, quality, and passion for our products. Our headquarters are nestled in the heart of Switzerland, fostering a diverse and international work environment.

Stellenbeschreibung

We are seeking an experienced and dynamic Key Account Manager to join our B2B team, focusing on nurturing and expanding relationships with our most valuable global clients. In this pivotal role, you will be responsible for developing and executing strategic account plans, driving sales growth, and ensuring the highest level of client satisfaction across a portfolio of international accounts. This is a unique opportunity to represent a world-renowned brand and significantly impact our global B2B success. Fluency in English is an absolute must, as all client interactions and internal communications will be conducted in English.

Hauptverantwortlichkeiten

• Develop and implement strategic account plans for a portfolio of key global clients to achieve sales targets and business growth objectives.
• Cultivate strong, long-lasting relationships with key stakeholders at all levels within client organizations.
• Identify new business opportunities and expand Nespresso's footprint within existing global accounts.
• Negotiate and finalize complex contracts and agreements, ensuring mutually beneficial outcomes.
• Act as the primary point of contact for assigned clients, resolving issues and ensuring exceptional service delivery.
• Collaborate cross-functionally with marketing, supply chain, and product development teams to meet client needs.
• Monitor market trends, competitor activities, and customer feedback to inform account strategies.
• Prepare and present regular performance reports, forecasts, and strategic recommendations to senior management.
• Represent Nespresso at industry events and trade shows as required.

Erforderliche Fähigkeiten

• Proven experience as a Key Account Manager or Sales Manager for global or large enterprise clients.
• Demonstrated ability to develop and execute successful strategic account plans.
• Exceptional negotiation and presentation skills.
• Strong understanding of B2B sales cycles and client relationship management.
• Excellent communication and interpersonal skills, capable of building rapport at all organizational levels.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Fluent in English (written and spoken) – this is a critical requirement.
• Ability to travel internationally as needed to meet clients.

Bevorzugte Qualifikationen

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Experience in the premium consumer goods, food & beverage, or hospitality industry.
• Knowledge of an additional major European language (e.g., French, German).
• Master's degree is a plus.

Vorteile & Zusatzleistungen

• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible working arrangements.
• Company car or mobility allowance.
• Access to exclusive Nespresso products and discounts.
• Opportunities for professional development and career advancement within a global company.
• Modern and collaborative work environment in Montreux.
• Employee wellness programs.

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